Real Time Passenger Information (RTPI) is live arrival and departure information, service updates and disruptions provided on electronic displays, websites and mobile apps to help passengers plan journeys with greater confidence. We lead the development and coordination of RTPI across South East Scotland.
RTPI supports the objectives of the Regional Transport Strategy and Regional Bus Strategy by making public transport easier to use, more inclusive and more attractive, particularly in areas where service frequency is lower and reliable information is essential for confidence in travel.
Our role
We are involved in three areas of work:
- Procuring and managing a shared regional platform to input bus information on behalf of partner local authorities, reducing duplication and achieving economies of scale
- Supporting a regional framework to enable local authorities to purchase bus information screens for their local bus stops and transport hubs
- Managing indoor bus screens which are located across the region in public libraries, education campuses, and NHS sites.
What do local authorities in our region do?
Local authorities play a central role in delivering RTPI on the ground. This includes identifying suitable locations for screens, supporting site access, power and connectivity, and working with us to prioritise installations, repairs and replacements. Local authorities also help to align RTPI provision with local transport priorities, accessibility improvements and wider place‑based initiatives, ensuring information is available where it is most beneficial for passengers.
Get involved
If you represent a local authority, public sector organisation or transport partner and are interested in improving access to real time public transport information, please get in touch by emailng reception@sestran.gov.uk